Attention: Member-Owners of Franklin Trust

IMPORTANT!

For the safety of our staff and other member-owners, anyone coming into the credit union needs to be wearing a mask and keep it on for the duration of the visit.

Coronavirus Update: Effective Thursday, March 19th, we will modify member-owner access to this office. Please use our drive-thru for your transactions. Our Audio Response, NetTeller, mobile options, and ATM will remain available 24/7 as well. If you need person to person access, you can make an appointment by calling 860.296.4379 and choose option 1 for the Member Relationship Department or option 3 for the Loan Department.

Effective March 26, 2020, and until further notice: 

• Monday, Tuesday, Thursday and Friday  9:00 AM - 4:30 PM in person by appointment and drive-thru (look below for expanded drive-thru hours)
• Monday, Thursday and Friday  7:30 AM - 4:30 PM expanded drive-thru hours
• Wednesday  10:00 AM - 1:00 PM Drive-thru or by appointment

Franklin Trust Federal Credit Union’s top priority is the health and well-being of our employees and our member-owners. We apologize for any inconvenience this may cause you.

We will continue to monitor information associated with the coronavirus and should any disruption to our business occur, we will proactively keep you informed. In the meantime, the general public is advised to adhere to the following as part of prevention: 

• Wash hands with soap and water for at least 20 seconds.
• Avoid touching your eyes, nose and mouth.
• Stay home and rest if you aren’t feeling well.
• Cover your coughs and sneezes with your elbow or a tissue.
• Use alcohol-based hand sanitizer.
• Disinfect frequently touched objects and surfaces. 
• Avoid close contact with others who are ill.
• Drink plenty of water and get regular exercise.
• Opt for a fist bump, head nod or a wave in lieu of a handshake.

During this time, you can also opt to skip the trip to the branch and conduct your banking from the comfort of your home or anywhere.

• Use Online or Mobile banking to apply for a loan, deposit checks, check balances, pay bills, get eStatements, transfer funds and more.